All items arrive in our luxury packaging and are sent Royal Mail Special Delivery, Tracked & Signed for, at a flat rate of £8. Orders are dispatched within ten working days, sometimes a lot sooner. Delivery is next working day guaranteed from day of dispatch. We do not do international delivery at present.
We wish you to be happy with your C&F purchase so if you have any queries please get in touch straight away. We are a small independent business, so returns are at our discretion. We are usually able to offer exchanges on items purchased as gifts but we cannot offer returns on earrings due to hygiene reasons.
Jewellery really does fair best just by being worn so we encourage you to wear and enjoy your Cast & Found piece as often as possible. Jessica Collin, Cast & Found’s founder, has been making jewellery for almost two decades and early customers are still enjoying pieces that feel like new. She offers top tips on caring for your pieces on our Jewellery Care page.