Shipping
All jewellery arrives in our signature packaging. In stock items are typically dispatched within four working days, designs that are sized (rings and bangles), personalised or bespoke, will take longer. Postage costs are added at check out. Stock designs are sent Royal Mail Recorded Delivery (tracked & signed), at a flat rate of £6. Gold, personalised or bespoke designs, are sent via Royal Mail Special Delivery at £9, due to their value. Once your order has been dispatched you will receive an automated email with tracking code.
Posting to us & Exchanges
Should your order require you to send us something precious we will email you once your order has been placed with full details and guidance on how best to do this. We wish you to be happy with your C&F purchase so if you have any queries upon receiving your order from us please get in touch straight away. Our exchange policy can be viewed here.
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Jewellery really does fair best just by being worn so we encourage you to wear and enjoy your Cast & Found piece as often as possible. Jessica Collin, Cast & Found’s founder, has been making jewellery for over two decades and early customers are still enjoying pieces that feel like new. She offers top tips on caring for your pieces on our Jewellery Care page.
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